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Hyatt Regency Grand Reserve Puerto Rico | Resort in Río Grande

| 9.2 (3511 Reviews) |  1 Bathroom
Zarzal Resort | Hyatt Regency Grand Reserve Puerto Rico

Resort in Zarzal, Río Grande

This smoke-free resort features 4 restaurants, 3 outdoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a golf course, 2 bars/lounges, and a 24-hour fitness center are onsite.
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court and complimentary bicycles. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Free toiletries
  • Soap
  • Shampoo
  • Hair dryer
  • Towels
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Safe
  • Mobile key entry
  • Connecting rooms available
  • Phone
  • Free local calls
  • Access via exterior corridors
  • Iron/ironing board
Breakfast
  • Room service available
  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 33 for adults and USD 18 for children
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 4 restaurants and 1 coffee shop/cafe
  • Champagne service
  • Free bottled water
  • Coffee/tea maker
Parking
  • Self parking on site (USD 16.73 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (USD 27.88 per night)
  • Airport shuttle at scheduled times, on request
Accessibility
  • Pool hoist on site
  • This property does not have elevators
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
Activities
  • Outlet shopping
  • Horse riding
  • Beach access
  • Casino
  • Hiking/biking trails
  • Golfing
  • Tennis
  • Playground
  • Snorkeling
  • Full-service spa
  • Children's pool
  • Free bicycle rentals
  • Yoga classes
  • 3 outdoor pools
  • Paddleboards on site
  • Golf course
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • 24-hour fitness center
  • Outdoor tennis court
Entertainment
  • Pay movies
  • Digital channels
  • 50-inch Smart TV
General
  • Conference space (40000 square feet)
  • Meeting rooms
  • Smoke-free property
  • Beach towels
Guest Services
  • Playground
  • Children's pool
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • 3 outdoor pools
  • Free cribs/infant beds
  • Daily housekeeping
  • Concierge services
  • Golf clubhouse
  • Wedding services
  • Golf pro shop
  • Luggage storage
  • Tour/ticket assistance
  • Golf cart
  • Laundry facilities
  • Multilingual staff
  • Dry cleaning service
  • Hair salon
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach loungers
  • Terrace
  • Garden
  • Beach umbrellas
  • Pool sun loungers
Spa
  • Facials
  • Body scrubs
  • 7 treatment rooms
  • Spa open daily
  • Body wraps
  • Couples treatment room(s)
  • Steam room
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - hot stone
  • Body treatments
  • Sauna
  • Massage - sports
  • Hot tub
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 33 for adults and usd 18 for children airport shuttle fee: usd 96 per person (roundtrip) airport shuttle fee per child: usd 96 (roundtrip) self parking fee: usd 16.73 per night valet parking fee: usd 27.88 per night pet fee: usd 150 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 150 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only 1 total (up to 35 lbs per pet)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted cashless transactions are available safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Carlos A.
Oct 28, 2026 08:15:00 PM
Review Score:   10
Summary: *****
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 2 Double Beds, Garden View
Room Size: 520 square feet m2
2 Double Beds
Premium Room, 2 Double Beds, Garden View

General

Square meters - 48, Square feet - 520, Deep soaking bathtub, Garden view, Balcony or patio, Rainfall showerhead, Separate bathtub and shower, No rollaway/extra beds, Number of bedrooms - 1, Ping - 15, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Garden View
Room Size: 515 square feet m2
1 King Bed
Premium Room, 1 King Bed, Garden View

General

Square meters - 48, Square feet - 515, Deep soaking bathtub, Garden view, Balcony or patio, Rainfall showerhead, Separate bathtub and shower, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 14, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 King Bed
Room Size: 520 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 48, Square feet - 520, Rainfall showerhead, Shower only, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (free), Visual fire alarm, Doorbell/telephone notification, Telephone accessibility kit, Ping - 15, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Room (2 QUEEN BEDS)
Room Size: 520 square feet m2
2 Double Beds
Room (2 QUEEN BEDS)

General

Square meters - 48, Square feet - 520, Rainfall showerhead, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Telephone accessibility kit, Ping - 15, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Premier Villa (1 KING BED)
Room Size: 1075 square feet m2
2 King Bed and Queen Sofa Bed
Premier Villa (1 KING BED)

General

Balcony, Square meters - 100, Square feet - 1075, Separate dining area, Separate sitting area, Deep soaking bathtub, Microwave, Rainfall showerhead, Refrigerator, Separate bathtub and shower, Sofa bed, No rollaway/extra beds, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Telephone accessibility kit, Ping - 30, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Premier Villa, Ocean View (1 KING BED)
Room Size: 1075 square feet m2
2 King Bed and Queen Sofa Bed
Premier Villa, Ocean View (1 KING BED)

General

Balcony, Square meters - 100, Square feet - 1075, Separate dining area, Separate sitting area, Deep soaking bathtub, Garden view, Microwave, Rainfall showerhead, Refrigerator, Separate bathtub and shower, Sofa bed, No rollaway/extra beds, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Telephone accessibility kit, Ping - 30, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 2 Double Beds, Ocean View
Room Size: 520 square feet m2
2 Double Beds
Room, 2 Double Beds, Ocean View

General

Square meters - 48, Square feet - 520, Ocean view, Balcony or patio, Rainfall showerhead, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Telephone accessibility kit, Ping - 14.61, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Deluxe Villa (2 QUEEN BEDS)
Room Size: 688 square feet m2
3 Double Beds and Double Sofa Bed
Deluxe Villa (2 QUEEN BEDS)

General

Balcony, Square meters - 64, Square feet - 688, Separate dining area, Separate sitting area, Deep soaking bathtub, Microwave, Rainfall showerhead, Separate bathtub and shower, Sofa bed, No rollaway/extra beds, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Telephone accessibility kit, Ping - 19, Mini-fridge, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Deluxe Room, 1 King Bed, Ocean View
Room Size: 520 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Ocean View

General

Square meters - 48, Square feet - 520, Ocean view, Balcony or patio, Rainfall showerhead, Shower only, Number of bedrooms - 1, Rollaway/extra beds (free), Visual fire alarm, Doorbell/telephone notification, Telephone accessibility kit, Ping - 15, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)
Room Size: 520 square feet m2
2 Double Beds
Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

General

Square meters - 48, Square feet - 520, Balcony or patio, Rainfall showerhead, Shower only, Wheelchair accessible, No rollaway/extra beds, Number of bedrooms - 1, Roll-in shower, Bathroom grab bars, Visual fire alarm, Doorbell/telephone notification, Telephone accessibility kit, Ping - 14.61, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Garden View
Room Size: 520 square feet m2
1 King Bed
Room, 1 King Bed, Garden View

General

Square meters - 48, Square feet - 520, Garden view, Balcony or patio, Rainfall showerhead, Shower only, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 15, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Queen Beds, Garden View
Room Size: 520 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Garden View

General

Square meters - 48, Square feet - 520, Garden view, Balcony or patio, Rainfall showerhead, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Ping - 15, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Garden View
Room Size: 513 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Garden View

General

Square meters - 48, Square feet - 513, Garden view, Balcony or patio, Rainfall showerhead, Shower only, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 14, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Villa, Ocean View (2 Queen Beds)
Room Size: 689 square feet m2
2 Queen Beds
Deluxe Villa, Ocean View (2 Queen Beds)

General

Balcony, Square meters - 64, Square feet - 689, Separate dining area, Separate sitting area, Ocean view, Deep soaking bathtub, Microwave, Separate bathtub and shower, Sofa bed, No rollaway/extra beds, Number of bedrooms - 1, Ping - 19, Mini-fridge, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Deluxe Villa, 1 King Bed, Ocean View
Room Size: 685 square feet m2
1 King Bed
Deluxe Villa, 1 King Bed, Ocean View

General

Balcony, Square meters - 64, Square feet - 685, Separate dining area, Separate sitting area, Ocean view, Deep soaking bathtub, Microwave, Separate bathtub and shower, Sofa bed, No rollaway/extra beds, Number of bedrooms - 1, Ping - 19, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 2 Double Beds, Oceanfront
Room Size: 520 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Oceanfront

General

Square meters - 48, Square feet - 520, Ocean view, Deep soaking bathtub, Balcony or patio, Rainfall showerhead, Separate bathtub and shower, No rollaway/extra beds, Number of bedrooms - 1, Ping - 15, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Double Beds, Garden View
Room Size: 520 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Garden View

General

Square meters - 48, Square feet - 520, Garden view, Balcony or patio, Rainfall showerhead, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Ping - 15, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Deluxe Villa, 1 King Bed
Room Size: 689 square feet m2
1 King Bed
Deluxe Villa, 1 King Bed

General

Balcony, Square meters - 64, Square feet - 689, Separate dining area, Separate sitting area, Deep soaking bathtub, Microwave, Separate bathtub and shower, Sofa bed, No rollaway/extra beds, Number of bedrooms - 1, Ping - 19, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed, Oceanfront
Room Size: 520 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Oceanfront

General

Square meters - 48, Square feet - 520, Ocean view, Deep soaking bathtub, Balcony or patio, Rainfall showerhead, Separate bathtub and shower, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 14.61, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Zarzal resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Zarzal resort starts from $423 per night with includes Bedding/Linens, Restaurant, Toiletries, Breakfast, Pool, Security/Safety, Business Services, Wellness Facilities, Spa, Bar, Child Friendly, Hot Tub, Parking, TV, Sports/Activities, Internet, Guest Services, Entertainment, Kitchen, Laundry, Air Conditioner, View, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zarzal resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Zarzal resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.