Sheraton Puerto Rico Resort & Casino | Hotel in San Juan
Hotel in Isla Grande, San Juan
Along with 6 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour fitness center are onsite.
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathtub or shower
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Designer toiletries
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Hair dryer
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Towels
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Private bathroom
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Desk
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Laptop-friendly workspace
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Laptop-compatible safe
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Mobile key entry
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Desk chair
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Recycling
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Free local calls
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Bulk dispenser for toiletries
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Blackout drapes/curtains
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Bed sheets
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Memory foam mattress
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Free cribs/infant beds
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Air conditioning (climate-controlled)
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Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 40 for adults and USD 20 for children
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3 bars/lounges and 1 poolside bar
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24-hour room service
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6 restaurants and 1 coffee shop/cafe
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Mini-fridge
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Coffee/tea maker
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Wheelchair-accessible parking available
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Free beach shuttle
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Self parking on site (USD 20 per night)
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Valet parking on site (USD 28 per day; includes in/out privileges)
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Handrails in stairways
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Wheelchair-accessible path of travel
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Assistive listening devices available
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Wheelchair-accessible parking
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Lever door handles
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Visual fire alarm
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Wheelchair-accessible fitness center
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Wheelchair-accessible pool
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Braille signage
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Wheelchair-accessible spa
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Wheelchair-accessible restaurant
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Elevator
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Height-adjustable showerhead
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Outlet shopping
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Marina
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Snorkeling
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Ziplining
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Surfing/body boarding
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Fishing
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Golf lessons
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Beach access
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Scooter/moped rentals
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Windsurfing
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Sailing
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Swimming
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Scuba diving
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Kayaking
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Boat tours
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Golfing
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Outdoor pool
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Full-service spa
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Children's pool
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24-hour fitness center
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55-inch LED TV
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Cable channels
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Meeting rooms - 11
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Computer station
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Conference center (41463 square feet of space)
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ATM/banking services
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Ballroom
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Front-desk safe
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Banquet hall
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Water dispenser
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Elevator
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Gift shop/newsstand
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Children's games
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Outdoor pool
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Children's pool
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Free cribs/infant beds
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Mini-fridge
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Daily housekeeping
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Concierge services
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Luggage storage
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Tour/ticket assistance
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Multilingual staff
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Porter/bellhop
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24-hour front desk
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
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Terrace
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Outdoor furniture
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Outdoor entertainment area
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Pool cabanas (surcharge)
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Pool umbrellas
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Pool sun loungers
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Facials
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Steam room
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Hydrotherapy
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Spa open select days
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Massage/treatment rooms
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Aromatherapy
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Body scrubs
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Reflexology
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Manicures and pedicures
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Massage - hot stone
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Body wraps
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Couples treatment room(s)
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Body treatments
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Massage - deep-tissue
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Massage - Swedish
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Detox wraps
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Massage - prenatal
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Sauna
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Massage - sports
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11 treatment rooms
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed guests must contact this property in advance to reserve high chair this property accepts credit cards; cash is not accepted cashless transactions are available safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)
Room Size:
310 square feet m2
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GeneralSquare meters - 29, Square feet - 310, City view, No rollaway/extra beds, Pets not allowed, Ping - 9, Bed count minimum 2, Bed count maximum 2 |
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Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, City view, No rollaway/extra beds, Pets not allowed, Ping - 9, Bed count minimum 2, Bed count maximum 2 |
|
Superior Room, 1 King Bed, Bay View
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, Number of bedrooms - 1, Connecting rooms available, Bay view, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 9, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, City view, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 9, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Superior Room, 2 Queen Beds, Bay View
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, No rollaway/extra beds, Number of bedrooms - 1, Connecting rooms available, Bay view, Pets not allowed, Ping - 9, Bed count minimum 2, Bed count maximum 2 |
|
Traditional Room, 1 King Bed, City View
Room Size:
310 square feet m2
|
GeneralSquare meters - 28.8, Square feet - 310, City view, Wheelchair accessible, Number of bedrooms - 1, Connecting rooms available, Rollaway/extra beds (surcharge), Transfer shower, Pets not allowed, Ping - 8.7, Lowered electrical outlets in bathroom, Grab bar - near toilet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Traditional Room, 2 Queen Beds, City View
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, City view, Wheelchair accessible, No rollaway/extra beds, Number of bedrooms - 1, Connecting rooms available, Transfer shower, Pets not allowed, Ping - 9, Lowered electrical outlets in bathroom, Grab bar - near toilet, Bed count minimum 2, Bed count maximum 2, Extra bed count 0 |
|
Traditional Room, 2 Queen Beds, City View (Hearing Accessible)
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, City view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2, Extra bed count 0 |
|
Traditional Room, 1 King Bed, City View (Hearing Accessible)
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, City view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1 |
|
Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralSquare meters - 28.8, Square feet - 310, City view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 8.7, Bed count minimum 1, Bed count maximum 1, Extra bed count 0 |
|
Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, City view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2 |
|
Suite, 1 Bedroom, Bay View
Room Size:
675 square feet m2
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GeneralSquare meters - 63, Square feet - 675, Separate sitting area, Sofa bed, Number of bedrooms - 1, Bay view, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 19, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Suite, 1 Bedroom (View)
Room Size:
1004 square feet m2
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GeneralBalcony, Square meters - 93, Square feet - 1004, Separate sitting area, Bathrobes, Sofa bed, Number of bedrooms - 1, Connecting rooms available, Bay view, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 28, Dining table, Bed count minimum 2, Bed count maximum 2, Extra bed count 2 |
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Presidential Suite, 2 Bedrooms, Bay View
Room Size:
2265 square feet m2
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GeneralBalcony, Square meters - 210, Square feet - 2265, Separate sitting area, Bathrobes, Balcony or patio, Sofa bed, Number of bedrooms - 1, Connecting rooms available, Bay view, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 64, Dining table, Bed count minimum 2, Bed count maximum 2, Extra bed count 2 |
|
Deluxe Room, 1 King Bed, Balcony, Bay View
Room Size:
310 square feet m2
|
GeneralBalcony, Square meters - 29, Square feet - 310, Number of bedrooms - 1, Connecting rooms available, Bay view, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 9, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Suite, 1 Bedroom
Room Size:
978 square feet m2
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GeneralSquare meters - 91, Square feet - 978, Separate sitting area, City view, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 27, Dining table, Bed count minimum 2, Bed count maximum 2, Extra bed count 2 |
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Deluxe Room, 2 Queen Beds, Balcony, Bay View
Room Size:
310 square feet m2
|
GeneralBalcony, Square meters - 29, Square feet - 310, No rollaway/extra beds, Number of bedrooms - 1, Connecting rooms available, Bay view, Pets not allowed, Ping - 9, Bed count minimum 2, Bed count maximum 2 |
|
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, City view, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 9, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Executive Suite, 1 Bedroom, City View
Room Size:
678 square feet m2
|
GeneralSquare meters - 63.0, Square feet - 678, Separate sitting area, Bathrobes, City view, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 19.1, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
|
Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)
Room Size:
310 square feet m2
|
GeneralSquare meters - 29, Square feet - 310, City view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2 |
|
Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)
Room Size:
675 square feet m2
|
GeneralSquare meters - 63, Square feet - 675, Separate sitting area, Bathrobes, Number of bathrooms - 1, Wheelchair accessible, No rollaway/extra beds, Number of bedrooms - 1, Transfer shower, Ping - 19, Lowered electrical outlets in bathroom, Grab bar - near toilet, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Isla Grande hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Isla Grande hotel starts from $409 per night with includes Internet, Air Conditioner, TV, Wheelchair Accessible, Sports/Activities, Toiletries, Kitchen, View, Transportation/Shuttle, Business Services, Wellness Facilities, Breakfast, Child Friendly, Parking, Pool, Ocean View, Balcony/Terrace, Security/Safety, Restaurant, Bar, Entertainment, Accessibility, Bedding/Linens, Spa, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Isla Grande hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Isla Grande hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
