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The Condado Plaza Hotel | Resort in San Juan

| 6.9 (382 Reviews) |  9 Bathrooms  24 Guests
Condado Resort | The Condado Plaza Hotel

Resort in Condado, San Juan

Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel offers direct access to the beaches and provides exceptional amenities, including several on-site dining options. The Condado Plaza Hilton features an ideal location only steps from stunning beaches and an endless variety of recreational activities. Guests at the hotel can also easily explore historical landmarks, museums and shopping centers. The on-site tour desk can also help arrange area excursions and activities such as water sports. With 4 on-site swimming pools, including a 24-hour fitness center and an on-site gift shop, there is something for everyone at The Condado Plaza Hilton. Guests can also take advantage of beachside hammocks, private in-room balconies and high-speed internet access. The property is a 15 minute drive from Luis Muñoz Marín International Airport.

The Condado Plaza Hotel is located in San Juan.

This 9 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Internet, View, and several others. This is a 4 star rated property and has over 382 reviews with the average score of 6.9 . Coming to San Juan and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Resort if you want to learn more about this place in San Juan. These details are authentic, as they are provided by our partner, booking.com.

This The Condado Plaza Hotel in San Juan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Condado Plaza Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Coffee house on site
  • Kids' meals
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Parking garage
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Water sports facilities on site
  • Tour or class about local culture
  • Pool table
  • Fitness center
  • Bike tours
  • Snorkeling
  • Fitness
  • Entertainment staff
  • Walking tours
  • Diving
  • Hot tub
  • Beachfront
  • Beach
  • Game room
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
General
  • Safe
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Smoke-free property
  • Facilities for disabled guests
  • Elevator
  • Convenience store on site
  • Hypoallergenic room available
Guest Services
  • Meeting/Banquet facilities
  • Express check-in/out
  • Babysitting/Child services
  • 24-hour front desk
  • Vending machine (snacks)
  • Baggage storage
  • ATM on site
  • Laundry
  • Fax/Photocopying
  • Suit press
  • Vending machine (drinks)
  • Dry cleaning
  • Car rental
  • Daily housekeeping
  • Ironing service
Internet
  • Internet
Outdoors
  • Outdoor pool
  • Garden
  • Sun deck
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
Security/Safety
  • 24-hour security
  • Key card access
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Face masks for guests available
  • Access to healthcare professionals
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Saltwater pool
  • Waterslide
  • Beach umbrellas
  • Pool bar
  • Beach chairs/Loungers
  • Shallow end
  • Swimming pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that a daily resort charge will be added which includes: internet access, fitness center access, local & toll free calls, tennis court, in-room coffee/tea, scoutabout program, and pool concierge and facilities, please note that the breakfast rate doesn't include gratuity.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
6.73
Location:
8.84
Staff:
8.18
Facilities:
7.35
Comfort:
7.89
Cleanliness:
7.8
Madeline
Nov 1, 2026 07:00:00 AM
Review Score:   5
USA
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Your staff made the unacceptable facilites tolerable if not enjoyable.
Negative: The facilites are in sore need of a deep clean and makeover. Musty smell, old carpeting, rusty and leaking bathroom fixtures, the building desperately needs a paint job at the minimum and the entire place needs a power wash.
Summary: The staff and location were the saving grace. Sorely disappointed by the state of the facilities.
See All Reviews

Room Arrangement

Room Info Facilities
King Room with BathTub - Disability Access
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed
King Room with BathTub - Disability Access

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Free toiletries, Bath or shower, Private bathroom, Hairdryer

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, Radio, TV, Telephone

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs, Alarm clock

View

Quiet street view
Deluxe King Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Interconnected room(s) available, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Toilet, Free toiletries, Bath or shower, Private bathroom, Hairdryer

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Cribs, Alarm clock
King Room with Balcony - Oceanfront
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Interconnected room(s) available, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Toilet, Free toiletries, Bath or shower, Private bathroom, Hairdryer

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

View, Sea view

Services

Wake-up service

Bedroom

Cribs, Alarm clock
King Room - Mobility/Hearing Accessible with Roll In Shower
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
King Room - Mobility/Hearing Accessible with Roll In Shower

Food & Drink

Tea/Coffee maker

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Toilet, Free toiletries, Bath or shower, Private bathroom, Hairdryer

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Cribs, Alarm clock
King Room with Balcony and Bay View
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
King Room with Balcony and Bay View

Food & Drink

Tea/Coffee maker

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Interconnected room(s) available, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Toilet, Free toiletries, Bath or shower, Private bathroom, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk

View

View, Sea view

Services

Wake-up service

Bedroom

Cribs, Alarm clock
Junior King Suite with Balcony
Room Type: Suite
Room Size: 39 m2
1 King bed(s) Bed
Junior King Suite with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Toilet, Free toiletries, Bath or shower, Private bathroom, Shower, Hairdryer

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, Radio, TV, Telephone

Outdoors

Balcony, Patio

Kitchen

Coffee machine, Refrigerator

Living Area

Seating area, Desk

View

View

Services

Wake-up service

Bedroom

Cribs, Alarm clock
Deluxe Queen Room
Room Type: Quad
Room Size: 36 m2
2 Queen bed(s) Bed
Deluxe Queen Room

Food & Drink

Tea/Coffee maker

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Interconnected room(s) available, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Toilet, Free toiletries, Bath or shower, Private bathroom, Hairdryer

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Cribs, Alarm clock
Queen Room with Balcony - Oceanfront
Room Type: Quad
Room Size: 36 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Free toiletries, Bath or shower, Private bathroom, Shower, Hairdryer

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Interconnected room(s) available, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, DVD player, Radio, TV, Telephone

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

View, Sea view

Services

Wake-up service

Bedroom

Cribs, Alarm clock
Queen Room with Balcony and Bay View
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Heating, Ironing facilities, Air conditioning, Privacy curtain, Laptop safe, Safety deposit box

Media & Technology

Video, Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Toilet, Free toiletries, Bath or shower, Private bathroom, Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk

View

View, Sea view

Services

Wake-up service

Bedroom

Cribs, Alarm clock

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for The Condado Plaza Hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this The Condado Plaza Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Condado Plaza Hotel starts from $314 per night with includes Breakfast, Hot Tub, Accessibility, Transportation/Shuttle, Entertainment, Child Friendly, Laundry, Parking, Wheelchair Accessible, Security/Safety, Restaurant, Guest Services, Internet, View, Ocean View, Sports/Activities, Wellness Facilities, Air Conditioner, Pool, Balcony/Terrace, Oceanfront, Business Services, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Condado Plaza Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Condado Plaza Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.