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The Looking Glass Hotel | Hotel in San Juan

9.4 (609 Reviews) |  1 Bathroom
San Mateo Hotel | The Looking Glass Hotel

Hotel in San Mateo, San Juan

Along with a microwave in a common area, this smoke-free hotel has dry cleaning and express check-out. WiFi in public areas is free. Other amenities include multilingual staff assistance and a reception hall.
Housekeeping is available on request.
The Looking Glass Hotel offers 24 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Free toiletries
  • Bathtub or shower
  • Soap
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Rainfall showerhead
  • Towels
  • Private bathroom
  • Hair dryer (on request)
Bedroom
  • Bed sheets
  • Air conditioning
  • Memory foam mattress
  • Egyptian cotton sheets
  • Premium bedding
  • Desk
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Water-efficient toilets only
  • Desk chair
  • Restaurant dining guide
  • Bulk dispenser for toiletries
Breakfast
  • Free bottled water
Parking
  • Offsite parking for USD 25 per day; reservations required
Accessibility
  • Toilet grab bar height (inches): 33
  • 3 stairs to reach property
  • Grab bar near toilet
  • Hand-held showerhead
  • Smooth flooring in room
  • Shower grab bar height (inches): 34
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible vanity height (inches): 24
  • Tile flooring in room
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair accessible (may have limitations)
  • Roll-in shower width (inches): 57
  • Stairway handrail height (inches): 30
  • Handrails in stairways
  • Roll-in shower
  • Grab bar in shower
  • Braille signage
  • Wheelchair-accessible bathroom vanity
  • Height-adjustable showerhead
  • Front entrance ramp
  • Area rugs in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Yoga classes
Entertainment
  • Digital channels
  • 55-inch Smart TV
  • Streaming services
  • Netflix
  • Hulu
General
  • Romance packages available
  • Smoke-free property
  • Shared microwave
  • At least 80% lighting from LEDs
  • Games
  • English
  • Spanish
  • Reception hall
  • Water dispenser
Guest Services
  • Luggage storage
  • Front desk (limited hours)
  • Multilingual staff
  • Dry cleaning service
  • Change of towels (on request)
  • Housekeeping (on request)
  • Change of bedsheets (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability early check-in fee: usd 50 minimum check-in age: 18
Check-out
Check-out before 11:00 am late check-out subject to availability late check-out fee: usd 50 express check-out available
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Offsite parking fee: usd 25 per day (0.2 mi away) early check-in fee: usd 50 (subject to availability) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Oscar
Oct 3, 2026 02:27:06 AM
Review Score:   10
Summary: The room was very clean and the property seemed well maintained. Large bathroom and looks ver modern.
See All Reviews

Room Arrangement

Room Info Facilities
Queen Budget Room
Room Size: 135 square feet m2
1 Queen Bed
Queen Budget Room

General

Room and bed type depend on availability check-in, Square meters - 13, Square feet - 135, No rollaway/extra beds, Number of bedrooms - 1, Ping - 4, Bed count minimum 1, Bed count maximum 1
Queen Deluxe Room
Room Size: 200 square feet m2
1 Queen Bed
Queen Deluxe Room

General

Room and bed type depend on availability check-in, Square meters - 19, Square feet - 200, No rollaway/extra beds, Number of bedrooms - 1, Ping - 6, Bed count minimum 1, Bed count maximum 1
Traditional Suite
Room Size: 290 square feet m2
2 King Bed and Double Sofa Bed
Traditional Suite

General

Room and bed type depend on availability check-in, Square meters - 27, Square feet - 290, Separate sitting area, Microwave, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (free), Electric kettle, Free tea bags/instant coffee, Ping - 8, Mini-fridge, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
King Standard Room
Room Size: 185 square feet m2
1 King Bed
King Standard Room

General

Room and bed type depend on availability check-in, Square meters - 17, Square feet - 185, No rollaway/extra beds, Number of bedrooms - 1, Electric kettle, Free tea bags/instant coffee, Ping - 5, Mini-fridge, Bed count minimum 1, Bed count maximum 1
First Floor Junior Suite (2 Twin XLs or 1 King)
Room Size: 207 square feet m2
2 Large Twin Beds
1 King Bed
First Floor Junior Suite (2 Twin XLs or 1 King)

General

Room and bed type depend on availability check-in, Square meters - 19, Square feet - 207, No rollaway/extra beds, Number of bedrooms - 1, Electric kettle, Free tea bags/instant coffee, Ping - 6, Bed count minimum 1, Bed count maximum 2
First Floor ADA Queen Standard
Room Size: 219.50 square feet m2
1 Queen Bed
First Floor ADA Queen Standard

General

Room and bed type depend on availability check-in, Square meters - 20, Square feet - 219.50, Wheelchair accessible, No rollaway/extra beds, Number of bedrooms - 1, Wheelchair-width doorways, Ping - 6, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height counters/sink, Low counters/sink height (inches) - 33, Low counters/sink height (centimeters) - 84, Doorway wheelchair width (inches) - 41, Doorway wheelchair width (centimeters) - 104, Bed count minimum 1, Bed count maximum 1
First Floor Deluxe Suite (2 Twin XLs or 1 King)
Room Size: 328 square feet m2
2 Twin Beds
1 King Bed
First Floor Deluxe Suite (2 Twin XLs or 1 King)

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 328, Separate sitting area, Microwave, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (free), Electric kettle, Free tea bags/instant coffee, Ping - 9, Mini-fridge, Bed count minimum 1, Bed count maximum 2, Extra bed count 2
Queen Standard Room
Room Size: 135 square feet m2
1 Queen Bed
Queen Standard Room

General

Room and bed type depend on availability check-in, Square meters - 13, Square feet - 135, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 4, Bed count minimum 1, Bed count maximum 1
First Floor Budget Queen
Room Size: 130 square feet m2
1 Queen Bed
First Floor Budget Queen

General

Room and bed type depend on availability check-in, Square meters - 12, Square feet - 130, No rollaway/extra beds, Number of bedrooms - 1, Ping - 3.7, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this The Looking Glass Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Looking Glass Hotel starts from $124 per night with includes Entertainment, Child Friendly, Kitchen, Laundry, Air Conditioner, Balcony/Terrace, Accessibility, Wellness Facilities, Guest Services, Internet, Security/Safety, Sports/Activities, Bedding/Linens, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Looking Glass Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Looking Glass Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.